We’re happy to help.
Email us and we’ll get back to you. Please include your device model and iOS version so we can help faster.
info@unthinkingai.comYes. Your saved entries are end-to-end encrypted on your iPhone with a key only you hold — the server only ever stores an unreadable blob. Transcription and AI run on our servers to turn your voice into entries, but your saved journal stays encrypted, and there are no ads or tracking SDKs.
AI features use credits — roughly 10 per voice entry, 10 per weekly summary, and 1 per chat message. Free accounts get 50 starter credits. Plus ($6.99/mo or $69.99/yr) includes 600 credits each month and Pro ($12.99/mo or $129.99/yr) includes 1,500. Subscribers can also buy one-time credit packs that never expire.
Subscriptions are billed by Apple. Manage or cancel anytime in Settings → Apple Account → Subscriptions on your iPhone. If you cancel, you keep your plan until the end of the current period; any extra credit packs you bought never expire.
Open the app, go to Settings → Plans & Credits, and tap Restore Purchases.
In the app, go to Settings → Delete Account. This permanently removes your account and all of your data from our servers — entries, audio, backups, and account record.
Yes — you sign up with an email and password so your journal can sync and your subscription can follow you across devices. You can keep your journal entirely on-device, or turn on encrypted cloud sync.
See also our Privacy Policy and Terms of Service.
Afterword is a product of Unthinking AI, LLC.